Reviews
4.7 out of 5 from 186 customer reviews.
We ask every workspace admin and a random set of users for a review 60 days after they start paying. We publish every review we receive, including the critical ones, after removing anything that identifies a customer’s own clients.
| 5 stars | 142 |
| 4 stars | 33 |
| 3 stars | 8 |
| 2 stars | 2 |
| 1 star | 1 |
What people mention most
- Email sync reliability (71 reviews)
- Ease of migration (48 reviews)
- The Assistant’s follow-up drafts (44 reviews)
- Requests: more integrations, deeper custom reports, Android app speed
Finally a CRM I keep open all day
Gmail sync just works and the Assistant writes my follow-ups from the call notes. I edit a sentence and send. Our manager stopped chasing us for updates.
Carmen Ruiz · Account Executive, Fieldstone Roofing · 11 seats · October 4, 2026
Set up in an afternoon
Imported our Pipedrive account with the importer, including activities and files. Took about 40 minutes for 6,000 records. Support answered two questions on chat within minutes.
Ben Achterberg · Founder, Lindell Analytics · 3 seats · September 27, 2026
Strong pipeline, reporting still growing
Pipeline views and automations are excellent. Custom report building is good but not as deep as what we had in Salesforce. The roadmap call with their PM was genuinely useful.
Priscilla Owusu · Sales Manager, Kettering Medical Staffing · 17 seats · September 19, 2026
Migration was the smoothest I have run
We moved from HubSpot Professional with 41,000 contacts and 9,000 deals. The onboarding team ran a trial import first, we checked it, then cut over on a Saturday. No data loss.
Tom Haverly · RevOps Lead, Northbridge Freight · 28 seats · September 11, 2026
Right size for a one-person studio
Starter has everything I need for client projects: one pipeline, email sync, reminders. Inexpensive and not overwhelming.
Aisling Moran · Owner, Moran Interiors · 1 seat · September 2, 2026
Great value, a few integrations missing
Compared with our HubSpot quote this is a lot less for what our team actually uses. We miss a native LinkedIn integration; Zapier covers it for now.
Raj Patel · Head of Sales, Cobblestone Payroll · 22 seats · August 25, 2026
Sequences that stop when people reply
Reply detection on sequences is reliable across Gmail and Outlook. Rotting alerts per stage keep our pipeline honest.
Hannah Lutz · Sales Operations, Grayline Security · 9 seats · August 17, 2026
Good product, mobile app needs work
Web app is fast and clean. The Android app was slow to sync for us in August; it has improved since the September update but still lags the web.
Marcus Delgado · Co-founder, Tidepool Software · 6 seats · August 6, 2026
Assistant is the real deal
Meeting prep briefs pull the last emails, open deals and notes into a page I read in the elevator. Saves me 20 minutes before each client call.
Sofia Lindgren · Partner, Bayview Advisory · 5 seats · July 25, 2026
Forecasting won us over
Forecast categories and quota tracking on Scale replaced a spreadsheet my managers hated. I would like more control over dashboard permissions.
Derek Osei · VP Sales, Ironleaf Building Products · 34 seats · July 12, 2026
Outlook sync is solid
I was skeptical after two bad experiences with other CRMs. Every email to my practices is on the right company, and nothing personal leaks in.
Julia Brandt · Account Manager, Copperline Dental Supply · 9 seats · June 29, 2026
Simple and fair pricing
No onboarding fee, no surprise add-ons we needed. I would like a cheaper option for a part-time seat.
Wes Thornton · Founder, Thornton Fabrication · 2 seats · June 13, 2026
Showing the 12 most recent reviews.